Frequently Asked Questions
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Popular Questions We Get Asked
Things to know about shipping & delivery
Andres Handcrafted Boots offers FREE UPS shipping on all orders over $99. No coupon code required! Free shipping applies to shipments within the 48 contiguous states. Standard rates will apply to all other orders.
How long will it take to receive my order?
If we have your items in stock, Andres Handcrafted Boots items ship in one to two business days (excluding holidays or weekends). Packages arrive in about 2-5 business days after they are shipped. Please allow 5-7 additional business days for orders going to military addresses as they are
considered international orders.
We will ship the order the same day if wereceive it on a business day before 11:30 am CST.
How can I track my package?
Once your order is shipped, a confirmation email will be sent to the email address you provided. It contains a tracking number you can use to track your package at www.ups.com for UPS orders and www.usps.com for USPS orders.
All orders are provided with a tracking number when the order ships. If you have not received your package, you have 14 days to contact us after the tracking information shows that it has been delivered. We will then further investigate your claim.
What are your returns and exchange policy?
Andres Handcrafted Boots Customer-Friendly Return Policy guarantees that you will be able to exchange all products eligible for returns within 30 days of purchase at no cost to you.
Where are Andres Handcraft Boots manufactured?
All Andres Handcrafted Boots are manufactured in Leon, Mexico.