Shipping policy

If we have your items in stock, Andres Handcrafted Boots items ship in one to two business days (excluding holidays or weekends). Packages arrive in about 2-5 business days after they are shipped. Please allow 5-7 additional business days for orders going to military addresses as they are considered international orders.

We will ship the order the same day if we receive it on a business day before 11:30 am CST

Please keep in mind that: UPS does not deliver to PO Boxes, or to APO addresses. For PO Boxes or APO addresses, make sure you select USPS as a shipping method. All delivery times shown are estimates. Weekends and Holidays are excluded from shipping times. 

For your protection, orders over $200 may be sent “Signature Required”.

UPS and USPS does not guarantee arrival dates of packages. The transit begins the first business day after an order is shipped.

Unfortunately, shipping costs cannot be refunded for packages delayed due to adverse weather conditions.

Once your order is shipped, a confirmation email will be sent to the email address you provided. It contains a tracking number you can use to track your package at www.ups.com for UPS orders and www.usps.com for USPS orders.

All orders are provided with a tracking number when the order ships. If you have not received your package, you have 14 days to contact us after the tracking information shows that it has been delivered. We will then further investigate your claim.